Hotline
16542+880-96-3890-0801Short code from any Bangladeshi mobile or landline. Use the international number from abroad.
Get in touch
Real people, real answers.
Our hotline team is on the line Sunday through Thursday, 10am to 5pm. Dial 16542 from inside Bangladesh, or drop by the Dhanmondi office — directions are just below.
Three ways to reach us
Pick the line that fits.
No tickets, no chatbots. Just a hotline, an address, and the hours we keep them staffed.
Office
iPay Systems Ltd.
Delvista Fuljhuri (Level 10),
59 Satmasjid Road, Dhanmondi,
Dhaka 1209, Bangladesh.
Hours
Sunday – Thursday: 10.00am – 05.00pm
Friday and Saturday, the hotline rests. Voicemails are returned first thing Sunday.
Find us
A short walk from Satmasjid Road.
The 10th floor of Delvista Fuljhuri, in the heart of Dhanmondi. Drop by during business hours — reception will buzz us down.
- Address
- iPay Systems Ltd.
Delvista Fuljhuri (Level 10), 59 Satmasjid Road, Dhanmondi, Dhaka 1209, Bangladesh - Reception
- 16542 · +880-96-3890-0801
- Open
- Sunday – Thursday: 10.00am – 05.00pm
Dhanmondi · Dhaka 1209
Map view coming soon
Talk to us
Catch us during business hours.
Sunday through Thursday, 10am to 5pm Bangladesh time. The hotline rings straight through to a person on the team.